Skip to content

Userpilot mobile destination #7800

New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Open
wants to merge 1 commit into
base: develop
Choose a base branch
from

Conversation

motasem-userpilot
Copy link

@motasem-userpilot motasem-userpilot commented Jul 28, 2025

Proposed changes

Adding documentation for Segment x Userpilot mobile integration

Merge timing

ASAP

@motasem-userpilot motasem-userpilot requested a review from a team as a code owner July 28, 2025 12:56
@stayseesong stayseesong added the new-integration Added a new source or destination label Jul 28, 2025
@joe-ayoub-segment
Copy link
Contributor

Hi @motasem-userpilot ,

Can you please clarify which Segment Integration this doc is for?

Thank you ,
Joe

@motasem-userpilot
Copy link
Author

Hey @joe-ayoub-segment

This documentation is for a Device-Mode Mobile Destination that supports iOS, Android, and React Native platforms.

Thanks,
Motasem

@joe-ayoub-segment
Copy link
Contributor

Thanks @motasem-userpilot . Can you point to the source code for this Integration please?

@motasem-userpilot
Copy link
Author

@joe-ayoub-segment
Copy link
Contributor

Thanks for confirming @motasem-userpilot .

Hi @stayseesong I'm not the correct technical resource to review this PR. I recommend asking someone from the Mobile SDK team to look at it. I only work with Web and Cloud Mode Integrations.

title: Userpilot Mobile (Device Mode) Destination
---

Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. When you integrate Userpilot with Segment, you can send your Segment events to Userpilot, allowing you to create more personalized experiences for your users across the product lifecycle.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. When you integrate Userpilot with Segment, you can send your Segment events to Userpilot, allowing you to create more personalized experiences for your users across the product lifecycle.
Userpilot helps product teams deliver personalized in-app experiences to increase growth metrics at every stage of the user journey. When you integrate Userpilot with Segment, you can send your Segment events to Userpilot, enabling you to create more personalized experiences for your users across the product lifecycle.


[Userpilot](https://www.userpilot.com/?utm_source=segmentio&utm_medium=docs&utm_campaign=partners){:target="_blank"} provides in-app guidance, product tours, and contextual onboarding experiences to help teams activate users and drive feature adoption.

This destination is maintained by Userpilot. For any issues with the destination, [contact the Userpilot Support team](mailto:support@userpilot.com).
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
This destination is maintained by Userpilot. For any issues with the destination, [contact the Userpilot Support team](mailto:support@userpilot.com).
Userpilot maintains this destination. For any issues with the destination, [contact the Userpilot Support team](mailto:support@userpilot.com).


## Getting started

1. From your workspace's [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog){:target="_blank"}, search for "Userpilot Mobile (Device Mode)".
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
1. From your workspace's [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog){:target="_blank"}, search for "Userpilot Mobile (Device Mode)".
1. From your workspace's [Destination catalog page](https://app.segment.com/goto-my-workspace/destinations/catalog){:target="_blank"}, search for *Userpilot Mobile (Device Mode)*.

])
```

Calling `identify` from `Segment` will trigger the `userpilot.identify`. Segment recommends passing as much data as possible to get the most out of Userpilot.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
Calling `identify` from `Segment` will trigger the `userpilot.identify`. Segment recommends passing as much data as possible to get the most out of Userpilot.
Calling Identify from Segment triggers `userpilot.identify`. Segment recommends passing as much data as possible to get the most out of Userpilot.

Comment on lines +38 to +41
Data passed in an Identify call can be organized under different categories.
* Properties about the user such as `plan` or `userRole` to help targeting a specifc segment
* Properties to personalize the content of the Userpilot experiences, such as `name` or `company`
* Properties to target users based on their lifecycle, such as `createdAt`, which allows you to target newly created accounts or accounts that have yet to achieve a certain feature in the user lifecyle
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
Data passed in an Identify call can be organized under different categories.
* Properties about the user such as `plan` or `userRole` to help targeting a specifc segment
* Properties to personalize the content of the Userpilot experiences, such as `name` or `company`
* Properties to target users based on their lifecycle, such as `createdAt`, which allows you to target newly created accounts or accounts that have yet to achieve a certain feature in the user lifecyle
Data passed in an Identify call can be organized under these different categories:
* Properties about the user such as `plan` or `userRole` help target a specific segment
* Properties to personalize the content of the Userpilot experiences, such as `name` or `company`
* Properties to target users based on their lifecycle, such as `createdAt`, which allows you to target newly created accounts or accounts that have yet to achieve a certain feature in the user lifecycle

* Properties to personalize the content of the Userpilot experiences, such as `name` or `company`
* Properties to target users based on their lifecycle, such as `createdAt`, which allows you to target newly created accounts or accounts that have yet to achieve a certain feature in the user lifecyle

These appear within the Userpilot user dashboard and power audience segmentation and targeting.
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
These appear within the Userpilot user dashboard and power audience segmentation and targeting.
These appear within Userpilot's user dashboard and power audience segmentation and targeting.

```

Segment sends Track calls to Userpilot as `userpilot.track`. These custom events can be used to:
* Trigger specific experiences (e.g., a Caroucel or Survey)
Copy link
Contributor

Choose a reason for hiding this comment

The reason will be displayed to describe this comment to others. Learn more.

Suggested change
* Trigger specific experiences (e.g., a Caroucel or Survey)
* Trigger specific experiences (for example, a Carousel or Survey)

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
new-integration Added a new source or destination
Projects
None yet
Development

Successfully merging this pull request may close these issues.

4 participants