Add troubleshooting section to Alexa Devices #40110
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Pull Request Overview
This PR adds a troubleshooting section to the Alexa Devices integration documentation to help users resolve common setup issues. The addition provides clear guidance for two specific error scenarios that users encounter during integration setup.
- Adds troubleshooting section with solutions for "Wrong Country" and "Not found" error messages
- Provides step-by-step guidance for resolving Amazon account configuration issues
- Explains limitations with Amazon Family device ownership
c0ffeeca7
reviewed
Jul 23, 2025
| This means that the settings in your Amazon account are not aligned to the country you specified. | ||
| To fix it, please go to <https://www.amazon.XX/hz/mycd/preferences/myx#/home/settings/payment> (replace XX with your country domain, es. co.uk): | ||
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| - "Kindle payment": check your default address is in your country as well. |
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the parts in "", are they UI strings? If they are, they could be marked bold.
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Yes, those are translated for each country region
c0ffeeca7
reviewed
Jul 23, 2025
| This means that the settings in your Amazon account are not aligned to the country you specified. | ||
| To fix it, please go to <https://www.amazon.XX/hz/mycd/preferences/myx#/home/settings/payment> (replace XX with your country domain. For example **co.uk**): | ||
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| - "Kindle payment": check your default address is in your country as well. |
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Suggested change
| - "Kindle payment": check your default address is in your country as well. | |
| - **Kindle payment**: check your default address is in your country as well. |
| To fix it, please go to <https://www.amazon.XX/hz/mycd/preferences/myx#/home/settings/payment> (replace XX with your country domain. For example **co.uk**): | ||
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| - "Kindle payment": check your default address is in your country as well. | ||
| - "Country/Region": check your country |
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Suggested change
| - "Country/Region": check your country | |
| - **Country/Region**: check your country |
ah, sorry. I meant these two strings.
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Same, translated on yeach country page
c0ffeeca7
approved these changes
Jul 23, 2025
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Proposed change
Add troubleshooting section to Alexa Devices
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