Network Solutions Reviews 12,888

I've been a customer of Web (dot) com/Network Solutions for near 20 years for various services. My latest project is the toughest -- utilizing large image files and a lot of text, rebuilding a webs... See more

Chat agent, Ajith, provide nothing but excellence to my questions very direct, in addition to providing with the excellent web references that can now make me an expert. Thanks, Network Solutons and... See more

Victoria was very knowledgeable and helpful in making changes to my site, and understanding my needs. She walked me through the whole process with ease, adding social media links to my site, and doing... See more

A badly run company with great service. Network Solutions has some of the worst UI/UX imaginable - their site constantly pushes upsell options, and puts necessary configuration behind many layers of... See more

support at account.networksolutions.com I am unable to access your website or write to the email address above to update my new card information my email ngovinhtruong at gmail.com (image.png)... See more

I have rarely had a good experience when a company I am used to, gets bought by someone who thinks they know better, it rarely come out good for me. So, I'm a little bias. Things were fine for me with... See more

I didn't realize Network Solutions had acquired Domain.com, where I keep a few domains. Chatted in to get some help, and the rep Shashank was knowledgeable and helpful. He offered me some discounts an... See more

Marcus was amazing, my website was down and made sure Network Solutions builders team prioritized getting my website back up to its original form. I was having problems getting my new article to Netw... See more

I recently had an issue with my website SSL. Catherine B provided excellent customer service and not only resolved the issue and followed up the next day but also fixed a long standing problem by he... See more

My online chat enabled Network Solutions to take action for a fix to my connection problem. Will know in 24 hours if this was successful, but I feel that it will be. 12/6/2025

I've had to use the chat and call feature quite a bit while transferring an old domain and email, and each person has been so helpful! Even looking up articles for things they cannot help on their end... See more

We had a complicated issue with a renewal charge that needed resolved. My contact with NS was helpful and quickly understood my request. I expected a drawn out problem but the issue was resolved qui... See more

Is Network Solutions and all Network Solution customers aware of the phishing scam from @networksolutionsemail.com? I was with Register.com for "ever" until sale, I guess, to Network Solutions. Sinc... See more

I had the pleasure of working with Abhishek to get my domain transferred into my account at Network Solutions and the process was so seamless and fast I was astonished at how johnny on the spot he was... See more

Twice in a span of 2 months did I miss to cancel my auto renew. Things in my life changed and thus also the needs for my business domains. Anyway, the consultants were brilliant. The policies are real... See more

I was renewing a domain name and several changes had to be made because of changes in the company. The directions given to me were very clear and the agent was very friendly.

The person who was meant to help me on 11 Nov. 2025, to set up my Professional email, he took many many hours and waisted my time, after all that my email was still not set up. Instead he was pushing... See more

Had terrible email issues because some other semail providers blocked emails for reasons that nobody was ever informed of.Chatted with Network solutions support, fixed quickly in minutes by uber knowl... See more

It was pretty straight forward, I wanted them to copy my existing website that someone else designed and I didn't want to do business with that company anymore because they tried to take control of my... See more

AMBER !!! All the wonderful people modifying my web site are amazing...!!! I just got off the phone with John Lloyd A and he was terrific. Making great suggestions and changes so fast and excellent... See more

Fantastic support from Tiffany for my domain enquiry. She was able to help over their chat service very quickly - it's rare to get a great agent and service via chat these days so Tiffany and Net... See more

I have long been working with Network Solutions, with several websites over the years, but primarily now with my blog. Three members of their Modifications Team have shone lately -- ElaizaB, Marcus... See more

I received an email stating that I needed to confirm my domain name or my email would be suspended. I had trouble doing that and I made the mistake of clicking on a link in the email. When I contacted... See more

Great and prompt service by the support team; solved my matters shortly; very polite, very responsive and professional! Thank you!

Once you are able to connect to an agent, they are very helpful. I needed to resolve a complex issue with my domain and email. I find the automated responses not helpful at all. The agents are great t... See more

I have been a Network Solutions customer for over 20 years and they are very helpful when I have questions or issues.

I needed to cancel my domain name renewal. My club no longer has a web site presence. The transaction was accomplished quickly and easily. Further, I was clearly advised as to my options and Networ... See more

Network Solutions superior service yet again! We've used Network Solutions (web.com) for many years. Highly recommend. Shout out to my IT associate - Marvin!! Thank you!

The Customer service rep was outstanding. He fixed the issue that the salesperson didn't foresee. I respectfully ask that you consider this person strongly for a raise in pay.

Daniel F was a great help for establishing my new retail website, covering all domain names, setting up daily monitoring for malicious activity and getting SSL encryption on 5 year plans, at the best... See more

My advisor was very helpful! I do want to make sure she remembered to please do remember to email me the cost breakdown for a 2-year renewal so I can bring it to the board for a decision for next year... See more

Using a Wordpress multi platform license; had a CS issue on one domain that needed resolution for access. NetSol online assistance was able to address the problem with one communication. Awesome as... See more

There are some issues with a domain and its nameserver. The support team helped me to understand and offered me possible solutions. They're great!

Great Customer service took the time to answer questions even though it was after hours. Everyone i have experience with Network Solutions has bee awesome.

In a matter of two minutes my issue was resolved. PERFECTLY. Very pleasant, helpful, and easy experience.

To Akhil: Thank you for being kind, patient and helpful, and also keep professional throughout the whole conversation :)

Over the years I've had good service first with Register and now seamless with Network Solutions

Sneha was fantastic as was Megha. This particular time I chatted with Sneha and Megha earlier in the day and I'm very happy with the both of them.

Started with the new AI chat but had a complicated billing question. Was switched to a live agent and he was awesome. Took care of my issue quickly. Thank you very much!!

I have been a customer for more than 20 years, and every time I have an issue, it is resolved quickly and the representative is always courteous and knowledgeable.

Very courteous and very knowledgeable and concerned with resolving my concerns and did get everything resolved.

The agent I chatted with was very thorough, and kind enough to process a refund.

I purchased a domain I did not need, contacted customer support via chat almost immediately and they assured me that I would be able to get a full refund!

I had a problem to transfer my domain name. The team was very helpfull. Resolve problem in a minut.

I have never had a problem with this company and they are always very helpful and understanding not to mention efficient.

Akansha was thorough, professional and a good salesman. My initial question was answered.

Quick and easy customer support resolved all my issues in seconds

Akarsh of Network Solutions solved my issue quickly and made me very happy!

The representive was able to see exactly what the problem was and to fix it.

Great customer support. Stuck with me to resolve issue.