AI in Human Resources: Transform Employee Experiences

Microsoft AI

Outcomes

Drive real results in human resources

Transform employee experiences, streamline HR administration, and increase agility with automated workflows using AI-powered HR solutions. Relevant for Chief HR Officers and HR Managers.

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Simplify HR administration

Handle high volumes of common questions, operate round the clock, reduce errors, and scale as teams grow.

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Increase employee net promoter scores

Enhance the overall employee experience with personalized support and reduced friction.

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Improve first-call resolution rate

Resolve inquiries in the first interaction, without the need for follow-ups or escalations.

Solutions

Find the right AI approach for your organization

Buy, extend, build, or partner to achieve transformative AI benefits.

Buy pre-built solutions

Microsoft 365 Copilot

Transform work using a powerful AI assistant with built-in enterprise-grade security.

Extend and customize

Microsoft Copilot Studio

Build and customize AI agents to extend the capabilities of Microsoft 365 Copilot.

Build your own solutions

Azure AI Foundry

Design, customize, and manage AI apps and agents at scale.

Work with partners

Partner marketplace

Power your AI transformation with help from trusted Microsoft partners.

CUSTOMER STORIES

Discover how organizations are using AI for human resources

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“We are just one team servicing a company of 1,800 employees—so, we need to be productive … by reducing the time we spend on repetitive tasks, and focus more on innovative, strategic initiatives.”

Jason Orphanidis, IT Manager, Retail and New Technologies, Motor Oil Group

A woman and a man engage in focused conversation.

“Copilot will help us free up time for our employees, time that will allow them to think, open their minds, and see things differently.”

Mélanie de Vigan, Digital Workplace Development Manager, Atos

“We think there's a big upside potential for Azure OpenAI Service to help us improve employee experiences, enhance customer interactions, and drive more efficiency within our developer community.”

Jon Summers, Chief Information Officer, AT&T

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"We've built in the thumbs up, thumbs down in our internal GPT solution, so that employees can provide positive or negative feedback and we in turn can learn, grow, and change based on that.”

Russ Bartels, Vice President – OSS, Data & AI, Windstream

RESOURCES

Take the next step in your AI journey

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Transform human resources with Microsoft 365 Copilot

Explore AI-driven recruiting, personalized onboarding, predictive workforce planning, and more.

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See how AI agents can transform AI

Build AI agents to automate tasks like recruitment, onboarding, and employee lifecycle management.

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Discover how Microsoft is using AI to transform HR

See how Microsoft HR uses Viva and Microsoft 365 Copilot for human-centered AI adoption.

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