Microsoft Q&A

Microsoft Security

69,944 questions

A suite of security solutions designed to protect identities, devices, and data across organizations. Including Intune, Entra, Authenticator, Windows Autopilot, Microsoft Defender, and more, it offers advanced threat protection, compliance management, and secure access to resources.

69,944 questions with Microsoft Security-related tags

1 answer

MS PURVIEW downgrading of labels.

Hi can anyone clarify if a file labelled restricted has been attached, and the email inherits the file label, can a user still downgrade the email label through override and justify?

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Mansha Irfan 0

edited a comment

Pratyush Vashistha 115 Microsoft External Staff Moderator

0 answers

Changing Security Info for Outlook Account Without Access to Phone or Backup Email

What are the steps to change security information for an Outlook account when access to the phone and backup email has been lost, and the authenticator app cannot be used to obtain a verification code? I've been using the authenticator app since its…

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David Short 0

0 answers

No Access to Account or 2FA Recovery Options How to Contact Microsoft Support?

Hi Wondering if anyone can please help me i have 2 hotmail accounts both with passwordless login - 2FA (Authenticator App) i cannot sign-in because i reset my phone and the stored 2FA app information is gone and given the account is passwordless…

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Dale Ward 0

4 answers

Error approving login via Authenticator app

To access my Microsoft account, I'm using the Authenticator app for validation. Therefore, I don't use a password; I simply approve the login from the notification I receive in the Authenticator app. This worked until now, but now I get a message saying…

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Cassiano 70

commented

Bee 0

3 answers

Resolve error 0x4005 16389 while trying to upgrade from Win 10 to Win 11

Receiving error 0x4005 (16389) when trying to upgrade from win 10 to win 11. Disk has low space but should have enough for upgrade.

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Smith, Corum S 10

edited an answer

Docs 16,466

1 answer

Azure Sign-in failed through a 2FA on Microsoft Authenticator

To whom it may concern, Apologies if this thread was misplaced, but suggested tags weren't extremely helpful. Unsurprisingly, Azure account isn't one of the options there. Nor Azure Entra ID, much less Azure Authentication. To the audience here, I…

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Jonathan Pinto Sperafico 0

answered

Jonathan Pinto Sperafico 0

1 answer

Authenticator app don’t give me instagram two-step code

I setup the two-step Authenticator code with my instagram and the app erase my code generator and now I can’t access instagram since is not generating a code please help on how to recover my code to access instagram.

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Cota 0

commented

Bhavika Gedam 0

0 answers

Someone else successfully login without going through authenticator app!!??

I used to have big concerns few years ago because I found there were people all over the world trying to sign in my Microsoft account. I did some research and there were suggestions to create an alias email address and use it to sign in, so that…

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Dong Hao Zuo 0

8 answers

The Authenticator app is requesting a code from the app itself

I recently deleted the Microsoft Authenticator app by accident, and why I downloaded it again and tried to sign in it is asking for a code from the app itself. I use an institutional account from university and now I can’t activate or even log in to 365…

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Fyp.Perez 356

edited a comment

Pierre Briquet 0

0 answers

Authenticator app on my new phone: Cannot reactivate phone login

Hello, After installing the Microsoft Authenticator app on my new smartphone (Samsung Galaxy Flip 7), I'm having trouble completing the restore process. The last step is to "reactivate phone sign-in" so that the restore process can be…

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Roy 15

commented

Zdenek B 0

0 answers

Unable to change the password for an existing user - insufficient permissions

Hi MS, We currently have an Entra External tenant because we require our users to sign up with their own email address. They currently just do email + password. The users are really not-very tech savvy. As such, we wish to have the ability in our web…

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Justin 0

0 answers

I received got an email today , it said I need to change my msn.com password by midnight. Is this a safe thing to do ?

I received an email today stating I need to change my msn password by midnight. Is this legit?

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Dennis Holzer 0

1 answer

Request for Assistance – MFA Lockout and Account Recovery

Hello, I am the only Global Administrator for our Microsoft Entra tenant, which was created through an Enterprise Visual Studio subscription. I am currently locked out due to MFA and no longer have access to my MFA device. I do not have a support plan…

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DD 0

commented

Viego An 385 Microsoft External Staff Moderator

0 answers

How to invite users to Entra External ID that are associated with an OIDC federated identity provider for SSO.

I am evaluating Microsoft Entra to manage authentication for my Web application and have created an external tenant in Microsoft Entra for this. Users are not allowed to sign up to my application, they are to be added by invitation only. My…

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John Lambrechts 0

0 answers

Como recuperar mi cuenta en authenticator

Me robaron mi teléfono entonces me compré uno nuevo al momento de poner mi cuenta no me deja acceso por que me pide la auntentificacion y no puedo acceder por que me lo robaron

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Angel 0

commented

Angel 0

0 answers

I have encrypted a folder with Windows and see the lock. BUT I have a question

I want to upload a few folders to the cloud to back up. Any sensitive information I have is put in a folder labeled "sensitive information" and I see the padlock & I know while I am on my laptop I do not need my password to open the file…

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Mark C 0

edited the question

Mark C 0

0 answers

Windows security keeps finding and removing TrojanDownloader:Win32/Nemucod!ml

Window security has been continuously finding a threat "TrojanDownloader:Win32/Nemucod!ml" every hour and proceeds to remove it automatically. The threat is always in the same folder under…

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Martin 0

0 answers

Authenticator app not working well!

Hello, I’m experiencing an issue with Microsoft Authenticator App, and I’d appreciate your support. My current security configuration: My account has a valid password. I added a secondary mail address and phone number as backup verification methods. …

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Mohamed Adlane MAHBOUB 0

0 answers

Can't login with authenticator codes

Can't login with authenticator codes on discord and LinkedIn and because of this I have to delete my accounts pls help

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Aditya Pratap Singh 0

1 answer

Bought a new phone. New phone doesn't have the accounts I used to have in them. Please help

I bought a new phone and the Authenticator app no longer has my same accounts listed. My old phone still has the accounts listed and works fine for my 2FA. How can I get my new phone to have the same Authenticator accounts listed and functionality as…

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Mickey Johnson 5

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Paul Cronson 0