Jelly, 11 bytes
e€ØẠŒg§ḟ0Æṃ
A monadic Link accepting a list of characters which yields an integer.
Try it online! Or see the test-suite.
How?
e€ØẠŒg§ḟ0Æṃ - Link: S
ØẠ - alphabetic characters
€ - for each (c in S)
e - (c) exists in (S)?
Œg - group runs of equal elements (1s or 0s)
§ - sums
0 - zero
ḟ - filter discard
Æṃ - mode